Chateau Madeleine LLC

Dining Room Waitstaff

Location

Melbourne, FL

Type

Full Time

Title: Waitstaff

FLSA: NON-EXEMPT

REPORT TO: Dining Manager & Director of Dining Services

 

POSITION SUMMARY

 

Waitperson who strives to please our residents and guests at every dining event. Will present a variety of menu options to our customers daily. Advising on the best food and drink choices for each customer and answering questions. Taking orders and delivering them to the table deftly and accurately. Ultimately you should be able to ensure customer satisfaction and augment our establishment’s reputation.

Position includes a variety of tasks associated with working in a restaurant environment.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position.  This list is not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

  • Show customers to their seats and present our variety of menu options
  • Advise on the best food and drink choices for each customer
  • Answers questions and resolves issues
  • Has a “Can Do” attitude
  • Take orders and deliver them to the table deftly and accurately
  • Attend to the tables and guarantee compliance to cleanliness standards
  • Check the quality of the final servings and resolve any issues
  • Work with other staff as a team
  • Work diligently to achieve outstanding service quality
  • Performs other duties as assigned
  • Maintains exceptional standards in cleanliness and service
  • Weekend availability is required

 

QUALIFICATIONS

  • The ability to communicate effectively with all residents, team members and families in a professional, respectful manner
  • Prior experience is not required, but strongly preferred
  • Ability to pass Level ll background screen
  • Ability to work a variety of shifts including evenings, weekends and Holidays

 

 Educational Requirements and Experience:

 

No educational or experience requirements

 

Knowledge, Skills and Abilities:

  • Ability to communicate effectively speaking the primary language of the residents
  • Ability to read and interpret documents such as rules, regulations and procedure manuals
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations
  • Must demonstrate an interest in working with a senior population
  • Interacts with guests, residents and staff in a courteous and friendly manner
  • Ability to respond promptly to resident needs
  • Supports organization's goals and values
  • Balances team and individual responsibilities
  • Ability to work flexible hours as needed
  • Ability to perform tasks with frequent interruptions
  • Ability to handle multiple priorities
  • Competent in organizational, time management skills
  • Ability to use electronic devices for order taking and other tasks as assigned
  • Ability to work semi-independently without direct supervision
  • Completes other duties as assigned
  • Works primarily indoors & outdoors in a climate-controlled setting.
  • Team Members may be exposed to blood and/or body fluids with potential exposure to hazardous materials and infectious diseases.
  • Possible exposure to unpleasant odors.
  • Possible exposure to chemicals as identified in the SDS Manual.

 

 

 

PHYSICAL REQUIREMENTS

 

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the Team Member is regularly required to stand; walk; use hands to feel and reach with hands and arms. The Team Member is occasionally required to sit. The Team Member must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds with or without assistance. Specific vision abilities required by this job include close vision and color vision.

 

This job description represents an overview of the responsibilities for the above referenced position.  It is not intended to represent a comprehensive list of responsibilities.  An associate should perform all duties as assigned by his/her supervisor.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: www.suntreeseniorliving.com

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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OMB Control Number 1250-0005
Expires 1/31/2020


Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilitiesi. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.


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  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

i Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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